Confidentiality

Generally speaking, all communications (i.e., treatment sessions, telephone calls, emails, texts) with a psychologist and all records relating to the provision of psychological services are confidential and will not be disclosed to anyone without prior written consent. However, under law there are certain limits on the confidential nature of psychological services in British Columbia. In the following circumstances, psychologists are required by law to report concerns to appropriate agencies and individuals:

  • If there is concern that you may be at risk of harming yourself;
  • If there is concern that you may be at risk of harming another person;
  • If you provide information to suggest that a child is, or is at risk of, being harmed;
  • If you are unsafe to operate a motor vehicle but continue to do so;
  • If you provide information to suggest that a vulnerable adult who by virtue of condition or circumstance is unable to seek support or assistance for abuse or neglect;
  • In the event of Dr. Ladd’s absence, for example due to a prolonged illness, another psychologist will have access to her clients’ clinical files to arrange appropriate clinical services;
  • If Dr. Ladd’s practice record or any other confidential information is required by a court order.